Política de envío
SHIPPING POLICY
Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days
Delivery delays can occasionally occur due to customs clearance or unforeseen circumstances.
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.
Customs, Duties and Taxes Lumoralife is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages Lumoralife is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping We currently ship to select international destinations. International shipping times may vary depending on customs clearance and local delivery services.
Questions? If you have any questions concerning our shipping policy, please contact us at: niurisduranm@gmail.com